Your Privacy and Terms & Conditions


Privacy Policy

Regina Sole Queen may collect or obtain your personal information through various means, such as when you visit Regina Sole Queen’s website or email Regina Sole Queen.

Regina Sole Queen may use such personal information to keep you informed of its new products or send you regular updates or newsletters,special offers or events.

Regina Sole Queen will only use such information to contact you directly, or for its own website usage analysis and except as set out in this privacy policy or as required or permitted by law, Regina Sole Queen will not disclose or sell your personal information to any third parties.

Regina Sole Queen will also use reasonable endeavour's to safeguard your personal information against loss, theft, misuse or unauthorized access or disclosure.

Terms & Conditions:

Gift vouchers can not be exchanged for cash or credit. Gift Vouchers are valid for 3 months only. Gift Voucher must be produced at time of purchase. GIft voucher sales do not include freight.Unused value will not be refunded.Gift Vouchers are not transferrable.Please see below for T&C for Discount Vouchers.

 

Online Sales

All Regina Sole Queen goods  are inspected before being dispatched

Regina Sole Queen is happy to exchange all items, EXCEPT  SALE items,purchased through the website.This does not include postage too or from us. This must be within 7 days of receiving the goods. This does not override your statutory rights. However, change of mind does NOT entitle you to a refund.

If a return is being made for shoes bought from website please, email us to inform us.Your return must be in the same condition as received and be unworn or marked. If the return is due to a fault please contact us so we can send you a reply paid postage bag.In the case of International sales, photos may be required to ascertain whether the fault is a manufacturer or customer fault, prior to prepaid postage being organised. Change of mind does not entitle you to a refund.

Regina Sole Queen wants you to be thrilled with your purchase so if there is any issue please email us immeadiately.

DISCOUNT  VOUCHER

All discount vouchers are for one item only and cannot be exchanged for cash.Excludes sale and special items.Discount Voucher must be produced at time of purchase. Discount voucher does not include freight. Valid from 90 days from date of issue,unless extended time negotiated with management at time of issue. Discount Vouchers are NOT transferrable . Please see above for T&C for GIFT VOUCHERS

PRICE MATCH 

We will price match any shoe for an identical,size,color,style &  brand at time of purchase. We need printed proof of a lesser priceand possible photos. This does NOT include international delivery either way.